FAQs

Frequently Asked Questions

What is Pixeluate?

Pixeluate is a purpose-driven clothing brand that designs apparel for those who move with intention. Every product is made to reflect our core message — Crafted in Pixels. Worn with Purpose.

How long does shipping take?

Orders are typically processed within 2–3 business days and shipped shortly after. Delivery times vary depending on your location, but most U.S. orders arrive within 5–10 business days after shipping.

Do you offer international shipping?

At the moment, we primarily ship within the United States, but we’re working on expanding to international orders soon. Stay tuned for updates on worldwide shipping.

How can I track my order?

Once your order has shipped, you’ll receive a tracking number by email. You can use that link to stay updated on your package’s journey.

Can I return or exchange my order?

All sales are currently final, as stated in our store policy. However, cancellations are allowed only if the order hasn’t shipped yet, and refunds will be processed within 3–5 business days of approval.

What if I received the wrong or damaged item?

If your order arrives damaged or incorrect, please contact us at support@pixeluate.com within 7 days of delivery, and we’ll make it right.

How do I know what size to order?

Each product page includes a detailed size chart and fit description. We recommend reviewing it before placing your order to ensure the best fit.

What materials do you use?

Our pieces are made from premium blends of cotton, polyester, and spandex — chosen for comfort, durability, and performance. Each collection is built to match its purpose, whether for the gym, work, or everyday wear.

How can I stay updated on new drops and restocks?

Follow us on Instagram (@pixeluate) and subscribe to our email list for early access, exclusive discounts, and upcoming releases.

Do you offer collaborations or wholesale opportunities?

Yes — if you’re interested in partnering with Pixeluate or carrying our products, reach out to us directly at support@pixeluate.com.